A small introduction

About Us

At the Hearing Connection, our top-notch customer care and commitment to service makes it easier for those experiencing hearing loss to follow conversations, listen to music, and hear over the phone. We strive to be a local leader in the industry by our involvement in installing looping systems into the community.

Our goal is to provide the best quality hearing aids and services to help you reconnect to your world. We understand that your hearing is precious and affects your individual quality of life. If you think you may be experiencing hearing loss and are looking for the best hearing aids for your needs, contact us soon for an appointment.

Dave Neumann

BS, BC-HIS

Dave is a board certified hearing specialist, licensed to dispense hearing instruments in Missouri and Kansas. He is a life-long resident of the area, where he enjoys building relationships with people and helping them with the gift of hearing. He strives for excellence in the care of each individual and believes that he has made a difference not only in the quality of his patients’ lives but also in the lives of their families. Dave is involved in many community outreach programs, served as president of the Seroma Club, member of Chamber of Commerce, proud sponsor of the Silver & Gold Senior Club, and many other service-oriented endeavors.

Dave is committed to ensuring that all people with speech, language and hearing disorders receive services to help them communicate effectively. He has become an advocate for looping, which promotes looping in public forums to provide clear, understandable sounds for those with hearing assistive devices. Induction looping takes sound straight from the source and delivers it right into the listener’s head. It’s as if one’s head was located in the microphone or inches from a television’s loudspeaker–without extraneous noise or blurring of the sound with distance from the sound source.

Advocating for public looping means more opportunities for individuals who suffer from hearing loss to enjoy normal social outings that many take for granted. By being an advocate for looping, you are breaking the barriers that many Deaf and Hard of Hearing individuals face on a daily basis.

Karen Beckwith

Patient Care Manager

Karen provides our patients with information in a relaxed and comfortable atmosphere. She understands that the decision to seek help with better hearing is sometimes a difficult one, and is committed to assuring them and their families they will get the highest quality care at The Hearing Connection. Karen believes the keys to excellent service include respect, compassion and a little bit of humor. Having been with The Hearing Connection since its opening in 2013, she has always sought to make a connection with each patient from the very first contact. Karen truly enjoys building relationships with our patients and making sure each visit is a positive experience.

Services

Comprehensive Evaluation

Hearing Aid Evaluations

Fittings

Audiometric Testing by a Board-certified and Licensed Hearing Instrument Specialist

Cleanings

Service and Repair for the Life of Your Hearing Aids

Get in touch

At The Hearing Connection we realize that COVID-19 (coronavirus) is a growing concern for our staff and patients. For several weeks we have been closely monitoring the reports and updates shared by the Centers for Disease Control and will continue to do so.

Beginning Tuesday, March 24, 2020, we will comply with the "shelter in place" order issued by the City of St. Joseph in hopes to help contain this growing virus. Our office will not be open during regular business hours, and we will not be making patient appointments until April 6, 2020. For those with urgent needs, we are asking that you call our office at (816) 273-0074. Someone will be available to answer the call, and we will do our best to provide direction by phone. For those who need supplies or need to be seen in person, we will be available on a case-by-case basis for curbside service. We have enforced an even more strenuous policy in terms of distancing, cleanliness and good hygiene in order to limit ours and our patients' potential Coronavirus exposure.

Your health and safety will always be our first and foremost concern. We understand how this crisis is affecting you, and how important your hearing health is to your well-being. We want you to know that we care, and will be there to help you through this in any way we can. We will update you as we get nearer the April 6 deadline with any changes.

Take care and stay safe!

Dave and Karen